Be a Patient Advocate as an Administrative Medical Assistant

American National University’s Administrative Medical Assisting certificate program is designed exclusively for students and professionals who have recently completed an associate or bachelor’s degree:

• Recent college graduates seeking an administrative medical assistant career.
• Experienced professionals seeking a career change in the medical industry.

The Administrative Medical Assisting Certificate is designed to give students the necessary skills to enter the field of administrative medical assisting. It will prepare you for a variety of entry-level positions in the fast-growing medical field and provide key administrative skills that can assist you in a variety of other healthcare settings. As a skill credential, this certificate program has been created to provide additional training to accompany your existing degree(s) to make you stand out in the workplace. An earned associate’s degree or higher from an accredited institution is required to be enrolled in any skill credential program.

Your Learning Experience

The 100% online Administrative Medical Assistant certificate program coursework covers:

• Professionalism in the workplace while communicating effectively in all interactions of a medical practice. Utilizing verbal, nonverbal, and written communication techniques to ensure not only patient understanding in person or over the phone, but also with other healthcare professionals with cultural competence and adaptability. You will also learn medical terminology and where to appropriately use it in professional interactions.
• Understanding legal, ethical, and regulatory compliance and requirements within the healthcare field. You will learn the importance of maintaining confidentiality in medical records management while adhering to employer policies related to healthcare contracts. Additionally, you will do so while implementing and upholding federal and state health regulations, risk management protocols, and patient safety measures.
• Mastering administrative and operational medical office functions that you will see in day-to-day work. This can include office operations like inventory control, scheduling, coordinating, and monitoring patient appointments, utilizing electronic health records, and claims reimbursement, among many tasks.
• Developing a strong healthcare knowledge base to fluidly work in a practice and with patients. You will learn a range of topics like healthcare laws and ethics, body systems, major organs, genetic concepts, directional terms, pathology, and medical terminology.

Along with these outcomes listed, students will take the Certified Medical Administrative Assistant (CMAA) exam offered through the National Healthcareer Association as part of AMA298 Administrative Medical Assisting Exam Success Class.

Do you want to be an administrative medical assistant but don’t already have a degree? See our Administrative Medical Assistant associate degree program.

Where could your certification take you?

• Medical records assistant
• Patient care coordinator
• Patient services representative
• Administrative medical assistant
• Healthcare administrative associate

Check out our “Not-What-You-Would Expect” Guide to Medical Assisting to learn more about this high-demand field.