Matt Hawkins has held several positions within the telecom and IT support industries. He has served as an IT consultant, telecom reporting analyst, product manager and currently serves as the Media Marketing Manager for Lightyear Network Solutions of Kentucky based in Pikeville. Matt received his Bachelor of Science degree in Communications from Appalachian State University in Boone, NC. He was a regular technical content contributor to the Microsoft Knowledge Base and has served in technical training capacities with previous companies. He currently teaches computer and IT fundamentals courses at the Pikeville Campus.